The report has been a game-changer for us, the depth of user testing picked up so many things we'd never have got through automated testing or the one or two people we've had doing very sporadic user testing. The training was very slick and thought you did particularly well to keep up with all the questions coming in while delivering the content at the same time. Would definitely never have known it was the first time delivering it it virtually. Digital Engagement Officer
Northamptonshire County Council