The Digital Training service helps you build capacity within your teams. Shaw Trust Accessibility Services provides training on a wide range of topics.

We shape our Digital Training service to meet the needs of individual organisations, providing a bespoke service tailored to the needs of specific audiences. You can also buy an ‘off the shelf’ training package in order to meet a particular need.

Your company’s web developers and designers, marketing managers, human resources teams and learning and development professionals can all benefit from the Digital Training service.

Our training is clear, easy to understand and practical to implement. It includes best practices, tips and techniques, as well as guidance on compliance matters. All of our trainers are qualified and experienced in delivering professional accessibility support. They blend technical expertise with approachability to ensure you get the most out of the Digital Training experience.

Sample courses available through the Digital Training division include:

An Introduction to Web Accessibility

This course introduces the principles of accessibility. It defines what we mean when we talk about web accessibility and how different types of disability and impairment are catered for. Practical examples include how to make PDF documents accessible, how to test for accessibility and an introduction to Adobe Pro.

You will finish the course with an understanding of the key principles of accessibility and how to test for these. You will also be able to identify a broad range of access issues that people may experience.

Content Author Training

Content Author Training is designed for web managers and content authors. It examines how to make existing content more accessible and how to create new content with accessibility in mind.

By the end of the training, you will have the skills and confidence to create accessible, usable content for your digital platforms and services.

Document Accessibility

This training is ideal for those who design and write content, as well as those responsible for editing content. The Document Accessibility course covers accessibility issues and how to minimise them at the design and content creation stage.

Trainers work with you to explain the Web Content Accessibility Guidelines (WCAG 2.0). They also provide practical tips and techniques on how to implement the guidelines to maximise accessibility.

By the end of the course, you will be able to make new, accessible PDF documents from Word files. You will also be able to retrofit accessibility into existing PDF documents, thus enhancing the accessibility and usability of your digital resources.

Document Accessibility training includes two courses. The half-day course on Creating Accessible PDFs from Word documents covers:

  • Applying structure with headings, lists, links, etc.
  • Images, alt text and handling charts effectively
  • Designing tables for accessibility and usability
  • Colour contrast issues and understanding colour blindness
  • Text formatting issues
  • Avoiding common design and layout problems
  • Understanding Word version differences, bugs and workarounds
  • Creating a tagged, bookmarked PDF

This course is suitable for Word versions 2007, 2010 and 2013.

The second Document Accessibility course concerns Creating Accessible PDFs from Acrobat documents. The half-day course covers:

  • Editing PDFs for accessibility using Acrobat Professional
  • Demonstration of inaccessible PDFs
  • How to change scanned documents into searchable documents
  • How to use Adobe’s Optical Character Recognition (OCR)
  • Choosing correct language
  • Adding tags and alt text
  • Setting the reading order
  • Using the accessibility checker
  • Checking your document using a screen reader

Meeting WCAG 2.0

This course explains the Web Content Accessibility Guidelines (WCAG 2.0). It is ideally suited to web developers looking for an increased awareness of accessibility issues. You will end the course with knowledge of how to minimise accessibility issues during the design and content creation phase of a web project. You will also learn practical techniques to maximise accessibility and usability.

Mobile App Accessibility

The Mobile App Accessibility course is for Android/iOS Mobile App developers and content authors. The training covers accessibility issues and how to minimise these at the app design and content creation stage.

Trainers explain the Web Content Accessibility Guidelines (WCAG) and User Agent Accessibility Guidelines (UAAG) and how these relate to the accessibility of mobile apps.

The course is suitable for developers and creators of both Android and iOS apps, with topics covering both kinds. Please note that specific recommendations and implementation techniques will differ depending on the nature of the apps being created.

Web Developer

The wide-ranging Web Developer training covers everything from basic web accessibility principles to advanced accessibility development techniques. It allows web designers, developers, program managers, and quality assurance experts to explore accessibility issues in depth. Trainers complement this with practical solutions for enhancing accessibility and usability.

Assistive Technology Training

Our Assistive Technology Training is the ideal resource for those seeking to understand assistive technology. The course covers a range of assistive technology tools, such as Jaws Screen Reader, Dragon Naturally Speaking, ZoomText, VoiceOver and TalkBack. Trainers deliver this course at beginner, intermediate and advanced levels.

For further details of the courses above, or to discuss a bespoke training arrangement, please contact Shaw Trust Accessibility Services by calling 0300 123 7005 or e-mail

Why train your staff in digital accessibility?

The Web should work for all people, whatever their hardware, software, language, culture, location, and physical or mental ability. When the Web achieves this goal, it is accessible to people with a diverse range of hearing, movement, sight, and cognitive abilities.

By training your staff, you are putting accessibility at the heart of design.

Remember one small step can make a huge impact!